Contact Us
Get in touch
Have a question, found a bug, or want to suggest a new tool? We'd like to hear from you.
Telegram: KioTools Community — questions, bugs and suggestions.
Email: support@kiotools.com — Pro Services orders, refunds and privacy requests. Please include your order code if you have one.
We aim to respond within 24–72 hours.
What to include
- The tool you were using (e.g., “Image Compressor,” “PDF Merge”) and its page URL.
- Your browser and operating system (e.g., “Chrome on Windows 11”).
- A short description of what happened, and what you expected instead.
- A screenshot, if relevant.
Reporting a security issue
If you believe you've found a security vulnerability in KioTools, please message us directly on Telegram or by email rather than posting it publicly.
Common questions before you write in
Many questions are already answered in our FAQ. For data handling, see our Privacy Policy.